When Proliance warns you that a duplicate of the invoice
which you are adding or receiving already exists in Proliance,
it gives you four alternatives for resolving the situation:
Delete either the
received invoice or the existing invoice. If you delete the received invoice,
Proliance notifies the other Proliance instance that sent the invoice
to you.
Overwrite the existing
duplicate invoice with the received invoice, as long as the received invoice
does not violate the contract's billing
rules.
Merge the received
invoice and its duplicate by choosing which line items you wish to keep
from both invoices, and which ones you wish to discard. The results of
your choices must not violate the billing rules for the contract.
You can
ignore the warning from Proliance that a duplicate invoice exists, and
accept the received invoice as a new, unique invoice. Proliance prompts
you for any information that is necessary for the invoice to appear as
a unique invoice.
Note:
Proliance does
not consider the content of the line items in an invoice when checking
for duplicates.